Glitch portrait of Engin Ozcan
Engin OzcanProduct, strategy, and communication

ABOUT

Product thinking,
grounded in people.

My background spans customer success, business planning, communication, broadcasting, and independent product development. I bring those perspectives together to understand problems, structure decisions, and move work forward.

Based
Ankara, Turkey
Focus
Product strategy, customer experience, and communication

WORKING PROFILE

From feedback to product direction.

I work across product strategy, customer experience, and communication. Research, feedback, and operational constraints become clearer priorities and more coherent experiences.

That perspective comes from shipping independent products and working in customer success, business planning, institutional communication, and media.

Core focus
Product strategy
Customer experience
Communication
Experience
Product teams, client services, institutions, and media
Products built
Open to
Full-time roles and selected consulting or collaborative work

THE JOURNEY

Across products, institutions, and media.

Each role added another layer to how I work today: listening, structuring, communicating, and delivering.

  1. 2025 - Present

    NGNN Studio

    Independent product builder

    Building independent digital products including Meridian, Project O, and Coach OS across product strategy, experience, and communication.

  2. 2025 - 2026

    Momend Games

    Customer Success & Player Experience Manager

    Led customer success and player experience, translating player feedback into product and live-operations decisions.

  3. 2024 - Present

    Renoten

    Product Strategy & Marketing

    Led product strategy, marketing, and management for a live task and time management product. It remains available and is maintained as needed.

  4. 2023 - 2024

    Grape Law Firm

    Business Planner

    Developed five-year business plans spanning market analysis, growth strategy, hiring plans, and company formation.

  5. 2023

    UNDP Türkiye

    Communications Intern

    Worked across social media, bilingual content, and sustainability campaigns.

  6. 2020 - 2023

    Radyo Bilkent

    Chief Editor, Showrunner & Broadcaster

    Worked across broadcast programming, culture shows, daily news, sponsorships, and team development.

APPROACH

Clarity, context, and continuity.

I am more interested in making ambiguity decidable than in presenting a long inventory of tools.

Product

I begin with direct feedback, support conversations, store reviews, usage patterns, and community behavior.

Together they clarify the problem, set priorities, and carry an idea from discovery through launch and iteration.

Growth

I treat growth as a product question before it becomes a campaign.

Market context, competitive analysis, positioning, app-store visibility, and go-to-market planning form one practical loop.

Narrative & execution

I build the structures that help people act on complex information.

That may be a support workflow, an insight report, bilingual communication, or an editorial story that gives a product clearer meaning.

EDUCATION

B.A. in International Relations
Bilkent University, 2023

Minor in Philosophy
Bilkent University, 2023

GROUNDING

Based in Ankara.

Working in Turkish and English.

Beşiktaş JK Congress Member.

BEYOND WORK

Cinema, radio, photography, philosophy, and history are more than interests. They shape how I observe, what I question, and what I consider worth making.

Portrait of Engin Ozcan